Legal

Privacy Policy

Last Updated: April 2026

Fine Edge Industries LLC respects your privacy and is committed to handling personal information in a clear, responsible, and practical way. This Privacy Policy explains what information we collect through our website, how we use it, when it may be shared, and the choices you may have in connection with that information.

1. Who This Policy Applies To

This Privacy Policy applies to information collected through the Fine Edge Industries website, online forms, quote-request tools, upload tools, live chat features, and direct communications that begin through the website. It does not govern third-party websites, platforms, or services that may be linked from the site or used separately by you.

2. Information We Collect

We may collect the information you choose to provide when you contact us, request a quote, upload plans, send drawings, start a chat, call us from the website, or communicate with us by email. This information may include your name, company name, phone number, email address, project address or city, project description, budget range, schedule information, drawings, photos, specifications, and any other details you choose to submit.

We may also collect certain technical or usage information automatically when you use the site. This may include device information, browser type, operating system, approximate location information, pages viewed, referral source, and interactions with the site. This information may be collected through cookies, analytics tools, or similar technologies.

3. How We Use Information

We may use the information we collect to respond to inquiries, prepare quotes, review drawings and project files, coordinate follow-up communications, schedule visits or consultations, improve the website, understand how visitors use the site, maintain security, and operate our business more effectively.

We may also use the information to communicate with you about a current or potential project, respond to a support or customer-service issue, or maintain records related to our internal estimating, scheduling, and project-review processes.

4. Forms, Uploaded Files, and Project Materials

If you use our quote form, contact form, or upload tool, the information and files you submit may be stored, transmitted, and processed through website service providers or internal business systems used to review and respond to your request. Uploaded drawings, photos, specifications, and related project materials are treated as business-use information for estimating, planning, and project evaluation purposes.

Please do not submit sensitive personal information that is unrelated to your project. If your files contain confidential design, site, or business information, submit only what is reasonably necessary for us to review the opportunity and prepare a response.

5. Analytics, Cookies, and Similar Technologies

We use website analytics and related technologies to understand how visitors interact with the site, measure traffic and engagement, improve user experience, and evaluate the effectiveness of content and marketing efforts. These tools may collect information such as browser type, pages visited, session information, referral source, and general location data.

Google Analytics is active on this site. Related data collection and processing occurs in accordance with Google's systems and policies. Users can review Google's own privacy controls and disclosures for additional information. You can also disable cookies in your browser settings at any time.

6. Live Chat and Communication Tools

We offer several ways to reach us, including a contact form, email, phone, and messaging apps such as WhatsApp. Information you submit through these channels (such as your name, contact details, and message) is collected and processed so we can respond to your inquiry, manage leads, and provide customer service. If we enable a live chat tool in the future, related usage and technical data may also be captured for service and performance purposes.

7. When We May Share Information

We do not sell personal information in the ordinary sense of selling customer lists for unrelated marketing use. We may share information with service providers or contractors who help us operate the website, store submissions, manage communications, analyze website usage, or support our business operations. We may also share information when reasonably necessary to comply with legal obligations, enforce agreements, protect rights or property, investigate misuse, or respond to lawful requests.

If Fine Edge Industries undergoes a business transition such as a sale, merger, transfer, or reorganization, information relevant to the business may be transferred as part of that process, subject to applicable law.

8. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining project records, preserving business communications, improving operations, resolving disputes, and complying with legal or accounting obligations.

9. Data Security

We take reasonable administrative, technical, and organizational steps to help protect information against unauthorized access, misuse, loss, alteration, or disclosure. However, no website, file-transfer process, storage system, or electronic transmission method is completely secure. For that reason, we cannot guarantee absolute security.

10. Your Choices

You may contact us to update or correct contact information you previously submitted, ask questions about the information we have received from you, or request that we stop using your information for certain non-essential follow-up communications. Depending on where you are located, you may also have rights under applicable privacy laws regarding access, deletion, or similar requests. We will review such requests in good faith and respond as appropriate under the circumstances.

11. Third-Party Links and Services

The website may include links to third-party services such as review platforms, social media pages, map services, file-sharing tools, or external resources. Once you leave our website or interact directly with those services, their own terms and privacy practices apply.

12. Children's Privacy

This website is intended for business, project, and general information use and is not directed to children under 13. We do not knowingly collect personal information from children through the site for ordinary business purposes.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, technical, or website changes. When we do, we will revise the effective date at the top of the policy. Continued use of the site after an update means the revised version will apply going forward.

14. Contact Us

If you have questions about this Privacy Policy or how website-submitted information is handled, contact Fine Edge Industries LLC:

Fine Edge Industries LLC
2043 John P Lyons Ln, Building C
Hallandale Beach, FL 33009
(305) 409-0635
info@fineedgeindustries.com